Petrus Feedback Survey

Coming soon to Petrus

We are looking at carrying out a survey across the organisation to help us improve our services throughout the borough. We are asking service users, service providers and volunteers what they think and we are trying to get as many responses as possible. If you would like to get involved please ask a member of staff and or get in touch with Chris Woodward at Craig Lee HouseFile 24-05-2016, 14 40 59

File 24-05-2016, 14 40 59

Healthwatch Rochdaleconsultation

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We held a meeting today at the Petrus Hub discussing how the plans for  the Greater Manchester Devolution strategy will impact on services and service users in  Rochdale.

Kate Jones from helthwatch Rochdale facilitated the event and a great turn out gave their views on the Devolution Manchester process and  service users asked some searching questions.

Kate will feedback the findings from the session into the locality plan and hopefully we can have a say in shaping the services providing support in the Rochdale area.

Taking minutes training service users

The first of our training sessions took place yesterday on the 3rd March 2016. A mixed group of service users and students met up at Craig lee and completed the minute taking and Petrus structure training. The feedback was really positive from those people who attended. The training is designed to give service users more knowledge and information about what goes on at Petrus and how we are looking to give service users a greater voice within the organisation. Please contact Chris or Liz to find out more about upcoming training  on offer and how you can get involved.

prototyping session- service user group

2015-11-11 14.22.04We met up as a group on Friday to prototype the interview process for service users accessing accommodation at Petrus. Some staff members were interviewed in a role reversal scenario by service users, to test how we could make the process more service user friendly. In an entertaining session enjoyed by everyone we are hoping to make some recommendations to the process and the current paperwork that we can share with everyone in the organisation. We are meeting up this week to get a report ready to feedback to everyone.