We met up as a group on Friday to prototype the interview process for service users accessing accommodation at Petrus. Some staff members were interviewed in a role reversal scenario by service users, to test how we could make the process more service user friendly. In an entertaining session enjoyed by everyone we are hoping to make some recommendations to the process and the current paperwork that we can share with everyone in the organisation. We are meeting up this week to get a report ready to feedback to everyone.
Month: February 2016
service user stories
A group of service users met up last week at the Petrus and worked on making some collages about their own stories. It was a great to hear so many good stories and we hope to be running the session again soon.
Petrus Community 