Petrus Feedback Survey

Coming soon to Petrus

We are looking at carrying out a survey across the organisation to help us improve our services throughout the borough. We are asking service users, service providers and volunteers what they think and we are trying to get as many responses as possible. If you would like to get involved please ask a member of staff and or get in touch with Chris Woodward at Craig Lee HouseFile 24-05-2016, 14 40 59

File 24-05-2016, 14 40 59

Healthwatch Rochdaleconsultation


We held a meeting today at the Petrus Hub discussing how the plans for  the Greater Manchester Devolution strategy will impact on services and service users in  Rochdale.

Kate Jones from helthwatch Rochdale facilitated the event and a great turn out gave their views on the Devolution Manchester process and  service users asked some searching questions.

Kate will feedback the findings from the session into the locality plan and hopefully we can have a say in shaping the services providing support in the Rochdale area.

Taking minutes training service users

The first of our training sessions took place yesterday on the 3rd March 2016. A mixed group of service users and students met up at Craig lee and completed the minute taking and Petrus structure training. The feedback was really positive from those people who attended. The training is designed to give service users more knowledge and information about what goes on at Petrus and how we are looking to give service users a greater voice within the organisation. Please contact Chris or Liz to find out more about upcoming training  on offer and how you can get involved.

prototyping session- service user group

2015-11-11 14.22.04We met up as a group on Friday to prototype the interview process for service users accessing accommodation at Petrus. Some staff members were interviewed in a role reversal scenario by service users, to test how we could make the process more service user friendly. In an entertaining session enjoyed by everyone we are hoping to make some recommendations to the process and the current paperwork that we can share with everyone in the organisation. We are meeting up this week to get a report ready to feedback to everyone.

Fran Smith – Petrus Hub breakfast volunteer.

Fran Smith – Petrus Hub breakfast volunteer.


“At the end of 2014, I was put onto JSA after 20years of being a stay at home mum. My jobcentre advisor suggested I look at volunteering as a way to ease myself into the job market and referred me to CVS in Rochdale. I looked at several opportunities and decided I would like to do something in catering. CVS put me in touch with Petrus Hub who had opportunities for breakfast volunteers.

I was contacted by Liz who arranged for me to visit the project and to discuss what I would like to get involved in. I was really nervous and apprehensive as I hadn’t worked for such a long time. Liz put me at ease and made me feel welcome. we then arranged for me to do a taster session so I could decide if volunteering for Petrus suited me. I was worried that I would struggle with the routine and whether I could do the job.

I did my taster session and felt much better once I had met other staff and volunteers. They helped put my mind at ease and showed me how to carry out certain tasks. I decided that I did want to stay on as a volunteer.

I have been volunteering for 5 months now and I enjoy it so much. I do 2hours every Monday to Friday.Every day is different and I really feel part of a team. I feel like I am doing something useful and I know that the staff appreciate what I do. I have learnt a lot along the way and I think I am more patient and have a better understanding of the difficulties some people face. I like meeting the new characters that come in to breakfast. I feel like my confidence has had a boost too. I am doing a typing course in Manchester and will be starting an IT course in September. I am looking for a job and feel ready for work. I do hope that I can carry on volunteering as long as I can!”